“The notion of being social on the Web is constantly evolving since we are connected not only via computers but also via mobile phones or handheld devices. The web is getting more powerful and social: new messaging services emerge each month; streamed media is becoming real even for the non-technical consumer; Google reshapes its services like a child rearranging building blocks; new ideas in federated rather than centralized systems are being explored, and more. The frequent change in layouts, privacy settings and interaction tools indicate that online dynamics require new classes of knowledge and skills to adopt such major changes on Facebook, Google, Twitter and other places in order to navigate and socialize online.
What is important to emphasize is that these digital divides, that go far beyond the pure infrastructure issues, need to become a key focus of engagement for profit and nonprofit organizations as they continue their missions to develop programs for social and digital inclusion.” (Danica Radovanovic, Scientific American)